Privacy policy

Privacy Policy

Last updated: August 23, 2026

Keystone Inspector Prep respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, or contacting us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use keystoneinspectorprep.com.

Information We Collect

Depending on how you use our website, we may collect information such as:

  • Your name

  • Email address

  • Billing information

  • Shipping or mailing address, if provided

  • Order and purchase information

  • Customer-support communications

  • IP address

  • Device and browser information

  • Website activity and usage information

  • Cookies and similar technologies

Payment-card information is processed by our payment providers. Keystone Inspector Prep does not directly store complete credit or debit card numbers.

How We Use Your Information

We may use personal information to:

  • Process and confirm purchases

  • Deliver digital products

  • Provide download access

  • Send order confirmations and other transaction-related communications

  • Respond to customer-service requests

  • Prevent fraud, abuse, and unauthorized distribution of our products

  • Maintain and improve our website

  • Understand how visitors use our website

  • Comply with legal, tax, accounting, and regulatory requirements

  • Send marketing communications when you have consented to receive them

Shopify

Our online store is hosted through Shopify.

Shopify may collect and process personal information necessary to operate our store, process transactions, provide checkout services, prevent fraud, and support other ecommerce functions.

Shopify's handling of personal information is governed by its own privacy policies and applicable data-protection requirements.

Payment Processing

Payments may be processed through Shopify Payments or other third-party payment providers made available through our website.

These providers may collect information necessary to complete a transaction, including payment and billing information.

Keystone Inspector Prep does not directly receive or store your complete payment-card information.

Digital Product Delivery

When you purchase a digital product, information associated with your order may be used to:

  • Provide access to the purchased file

  • Track permitted download activity

  • Provide customer support

  • Protect against unauthorized copying, redistribution, or abuse

Where applicable, purchased files may contain customer-specific identifiers, order information, or watermarks intended to discourage unauthorized redistribution.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Operate checkout and shopping-cart features

  • Measure website traffic and performance

  • Detect fraud and security threats

  • Understand how visitors interact with the website

  • Support advertising or marketing activities, where applicable

You may be able to control certain cookies through your browser settings or any cookie-preference tools provided on our website.

Disabling certain cookies may affect website functionality.

Analytics and Advertising

We may use analytics tools or advertising services to understand website traffic, measure marketing performance, and improve our products and services.

These services may collect information about your device, browser, IP address, and interactions with our website.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

Email Communications

We may send emails related to:

  • Purchases

  • Download access

  • Account activity

  • Customer-support requests

  • Important service or policy updates

If you voluntarily subscribe to promotional emails, we may also send information regarding Keystone Inspector Prep products, updates, or promotions.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those messages.

Transactional emails relating to purchases or customer-service matters may still be sent when necessary.

How We Share Information

We may share personal information with service providers that assist us in operating our business, including:

  • Shopify

  • Payment processors

  • Email service providers

  • Digital-download and file-delivery providers

  • Website hosting and technology providers

  • Analytics providers

  • Fraud-prevention and security services

  • Accounting, legal, or professional service providers

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect our legal rights, customers, website, or business.

Selling or Sharing Personal Information

Keystone Inspector Prep does not sell customer names, email addresses, or contact information to unrelated third parties for their independent marketing purposes.

Certain advertising or analytics technologies may constitute "sharing" or similar activity under some privacy laws.

Where applicable, customers may exercise available privacy choices through our website's privacy or cookie controls.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Processing orders

  • Providing customer service

  • Maintaining transaction and accounting records

  • Preventing fraud

  • Enforcing our terms

  • Meeting tax and legal obligations

  • Resolving disputes

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain personal information

  • Information regarding how your data is collected or disclosed

  • A copy of certain personal information

  • Opt-out from certain uses or sharing of personal information

Some requests may be subject to legal exceptions or record-retention requirements.

We may need to verify your identity before completing a privacy request.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicability of those laws, these rights may include:

  • The right to know what personal information is collected

  • The right to request deletion

  • The right to request correction

  • The right to obtain information regarding disclosure of personal information

  • The right to opt out of certain sales or sharing of personal information

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Keystone Inspector Prep will not discriminate against a customer for exercising a privacy right provided by applicable law.

Children's Privacy

Keystone Inspector Prep products and services are intended for individuals preparing for professional or certification examinations and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete the information.

Third-Party Links

Our website may contain links to third-party websites or services.

Keystone Inspector Prep is not responsible for the privacy practices, security, or content of third-party websites.

We encourage users to review the privacy policies of any third-party services they use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

For privacy questions, requests, or concerns, contact:

Keystone Inspector Prep
Email: support@keystoneinspectorprep.com
Website: keystoneinspectorprep.com

Please do not send sensitive payment information, passwords, or complete credit-card numbers by email.