Frequently Asked Questions

Which study guide should I choose?

Choose the guide that matches your ICC exam designation and applicable code edition. If you are unsure, use our Which Guide Do I Need? page before purchasing. Always confirm your current exam designation, code edition, and approved references with the examination provider.

Are Keystone study guides physical or digital?

All current Keystone Inspector Prep study guides are digital products. No physical book or package will be shipped.

How will I receive my study guide?

After payment is successfully processed, electronic access to your purchased study guide is provided through the available download or customer-access system.

Is the actual code book included?

No. Keystone Inspector Prep study guides are supplemental exam-preparation materials. Customers must obtain access to the applicable code book separately.

Can I print my study guide?

You may print a copy for your own personal study use unless otherwise stated. Purchased materials may not be shared, copied for others, redistributed, or resold.

Are these actual ICC examination questions?

No. Keystone practice questions are independently created educational questions. They are not actual or confidential ICC examination questions.

Is Keystone Inspector Prep affiliated with ICC?

No. Keystone Inspector Prep is an independent educational resource and is not affiliated with, sponsored by, approved by, or endorsed by the International Code Council.

Do you guarantee that I will pass my exam?

No study product can guarantee an examination result. Keystone Inspector Prep is designed to help users improve code-book navigation, reinforce code knowledge, and practice answering code-based questions efficiently.

What if I have a problem accessing my purchase?

Contact support@keystoneinspectorprep.com with your order number and the email address used during checkout.