Contact Information

Keystone Inspector Prep

Independent building-code and inspector examination preparation resources.

Customer Support

For questions regarding:

• Orders
• Digital downloads
• Product access
• Refund requests
• Technical issues
• Study guide information
• General customer service

Contact us at:

Email: support@keystoneinspectorprep.com
Website: keystoneinspectorprep.com

Order Support

When contacting us about an order, please include:

• Your order number
• The email address used during checkout
• A brief description of the issue

Please do not send passwords, complete credit-card numbers, or other sensitive payment information by email.

Response Times

Customer-support inquiries are generally reviewed during normal business days.

We make reasonable efforts to respond as soon as possible, but response times may vary depending on request volume.

Independent Business

Keystone Inspector Prep is an independent educational business and is not affiliated with, sponsored by, approved by, or endorsed by the International Code Council (ICC) or any governmental building department unless expressly stated otherwise.